Service Design Thinking offers new and unconventional solutions for customers, partners and employees. As an expert for agile methods such as Design Thinking, Scrum, Lean Startup, FastWork or Google Sprints I support you to develop your culture of innovation and the design of new services and products. Inspirational, uncomplicated and efficient.

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Whats Next

February 26, 2018 in Vienna

Workshop for agile moderators

How do I deepen my know-how? How do I develop my skills as moderator for Srum, Innovation Sprints and Design Thinking? This workshop is aimed at people who want to independently plan and implement agile settings. For companies also as in-house or pop-up workshop possible!

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23rd & 24th March 2018 in Graz

Design Thinking Intensive Training

In this two-day intensive training you will learn design thinking as a method and mindset, reflect on the individual process steps and build up basic knowledge for use in an entrepreneurial context. For companies also as in-house or pop-up workshop possible!

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22.-30. September 2018 in die USA

Silicon Valley Lernreise: „Professional PR & Communications in the Digital Age“

The interdisciplinary study tour leads to Silicon Valley and San Francisco. It focuses on the transfer of the innovation mindset into one’s own company.

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Innovations are rarely a random product of individual geniuses, but mostly result from a structured approach of several people. With my credo “Do not talk, do!” I support companies, interest groups and authorities to become more innovative. Together we extend perspectives – so that the impossible becomes possible. As a facilitator for service innovations I am a process and dialogue companion, but also a catalyst. I create something new because familiar thinking hinders collective creativity. I start at this point.

  • Hasso-Plattner-Institut, Academy School of Design Thinking, Berlin
  • George Washington University Graduate School of Political Management, Washington DC, USA
  • Master of Science Coaching at the European Systemic Business Academy, Vienna
  • Moderation and speaker training at the School of Speech, Vienna
  • Visual Thinking and Gamestorming as Moderation Method by Dave Gray, USA
  • Interactive Training Techniques at the Thiagi Group & School of Applied Linguistics, Winterthur
  • Diploma in Political and Media Studies, University of Innsbruck
  • imc FH Krems University of Applied Sciences
  • FH Kufstein Tirol
  • University Wien
  • WU Wien
  • FH bfi Wien
  • University Innsbruck
  • Donau University Krems
  • Founder of service design & business creation
  • C0-Initiator of the Design Thinking Summit
  • Partner at Kovar & Köppl Public Affairs Consulting
  • Head of the executive department project coodination at the Federation of Austrian Industry
  • Trimedia Communications Austria, Vienna
  • Productmanager at Henkel CEE, Vienna
  • Employee for economic policy at the Austrian Peoples Party
  • Employe at the International Press Office, Headquarter of the Scitisch National Party, Edinburg
  • Freelancer for the US political magazine Campaigns & Elections, Washington DC


My clients include federal ministries, countries, interest groups, corporations, SMEs, as well as NGOs, start-ups and educational institutions.

  • Accelor
  • Advantage Austria
  • AMS Wien
  • Arge Netz
  • Arvato Logistics Services
  • Austria Solar
  • Bayrisches Staatsministerium für Wirtschaft
  • blueLAB
  • BMD Business Software
  • brainds Marken und Design
  • Bundes Immobilien Gesellschaft
  • Bundesministerium für Land- und Forstwirtschaft
  • Bundesministerium für Verkehr, Innovation und Technologie
  • Bayern Innovativ
  • Bayerischer Industrie- und Handelskammertag
  • Club Alpbach Niederösterreich
  • Dachgold
  • Denzel
  • Deutsche Bahn
  • ERSTE Bank
  • European Forum Alpbach
  • European Pellet Council
  • FH des bfi Wien
  • FH Joanneum Graz
  • ‘s Fachl – der Kreativ- Design- Schmankerlshop
  • FH Kufstein University of applied Science
  • Frequentis AG
  • Green Tech Cluster Styria
  • Hernstein Institut
  • imc University of applied Science FH Krems
  • Impact HUB Vienna
  • Junge Industrie
  • Klima- und Energiefonds
  • Konrad Adenauer Stiftung
  • Land Niederösterreich
  • Land Oberösterreich
  • level2
  • LinkedIn Learning
  • Mediaprint
  • Motodrom Sintschnig
  • Novartis Pharma
  • paysafecard
  • ProjektKraft
  • proPellets Austria
  • PRVA
  • PURE-net Public Real Estate Network
  • Red Bull
  • Design Austria
  • 5P Consulting
  • switch
  • Styria Media Group
  • Sandoz GmbH
  • Siemens
  • Save Energy Austria
  • School of Life
  • Service Design Linz
  • T-Mobile Österreich
  • Task Force Netze
  • Technische Universität München
  • Umwelt und Wasserwirtschaft
  • unique research
  • Universalmuseum Joanneum
  • Verbund Holding
  • Wirtschaftsrat der CDU
  • Wirtschaftsuniversität Wien
  • WKO
  • Zentrum für Digitalisierung.Bayern
  • ÖGB
  • ÖGUT Österreichische Gesellschaft für Umwelt und Technik
  • Österreichische Post AG
  • Österreichische Apothekerkammer
  • Österreichische Energieagentur – Austrian Energy Agency
  • Österreichische Lotterien
  • Österreichischer Integrationsfond
  • Österreichs Energie


WEISSMANN. service design & business creation


+43 664 8494018


Herbert-Rauch-Gasse 76
2361 Laxenburg